European users now have a longer cooling-off period to claim Google Play refunds

Google has introduced new policies for its customers living in the European Economic Area. The updated policies allow users longer to apply for a refund on purchases made through the Google Play Store While most of the world has a 48-hour timeframe to ask for a refund, this has been extended to a full two weeks in the EEA. The policy changes have come into play to comply with EU law which gives customers a 14-day "cooling-off" period during which they are entitled to ask for their money back -- but it doesn't cover everything. See also: Google Play Movies… [Continue Reading]