AI-driven platform brings automation to field service organizations

As technology becomes increasingly complex and more devices are connected to the IoT, so the volume and complexity of field service requests increases too. To help deal with this, automation company Zinier is launching its new Intelligent Service Automation and Control (ISAC) platform, an AI-driven solution enabling field service organizations to operate more efficiently. The ISAC platform uses machine learning to analyze data and provide real-time insights, driving productivity and enabling customers to inject automation into the service delivery chain. By comparing a constant flow of field data against historical trends, ISAC can recommend the best course of action at… [Continue Reading]