Avoid chaos at scale: How to prevent your robots from running amok

Although robotic process automation (RPA) is at the heart of many digital transformation efforts, it’s all too common for organizations to roll out their software robots in a piecemeal fashion. For example, finance deploys its own set of bots, while manufacturing rolls out another, without coordination between the departments. This decentralized approach presents a risk -- one that leads to problems later. For instance, automated processes often require robots to interact with each other and access or disseminate data, which means they’re often dependent on related systems and policies. But what happens when one of those policies change or a… [Continue Reading]