The fax reborn: How COVID-19 gave new life to an unlikely technology

With stay at home orders and the sudden need to securely share sensitive documents from employee’s homes, there has been a significant demand for a surprising technology: the digital fax. Despite industry-wide efforts to digitally transform, the physical fax is still a very common and necessary piece of technology for many organizations. In fact, 89 percent of small to medium-sized businesses still use faxes in one form or the other, and faxing still dominates communication in several fields. For example, faxing accounts for 79 percent of all communication in the medical industry. These same organizations have been scrambling to support… [Continue Reading]