The importance of employee experience in a remote world [Q&A]

Digital transformation initiatives often focus on the customer experience. But in a world where remote working has become increasingly commonplace, employee experience is under the spotlight more than ever. We spoke to Bill Hewitt, president and CEO of digital experience specialist Aternity, to find out more about the importance of making systems work for employees and how businesses can ensure that they do. BN: How do you define the employee experience? BH: Think about it as if you were a customer; you want what you want, when you want it, at the right price. Do employers have the same feeling… [Continue Reading]