Staffing crunch forcing commercial insurance industry to embrace technology

The COVID-19 pandemic shone the spotlight on growing labor shortages throughout the U.S. economy. While most of the attention to find entry and mid-level workers has focused on retailers, restaurants, and other service industries, the reality is that the staff shortage is affecting Wall Street banks, construction, manufacturing, trucking, and more. The pandemic has exacerbated long-standing staffing issues for commercial insurance brokers and carriers and is driving more companies to look to technology to bridge the gaps.   Many common dynamics are driving the overall labor shortage. As the pandemic rose and fell, more Americans reassessed which types of jobs they… [Continue Reading]