The way businesses operate has changed significantly since the first national lockdown in March 2020. But arguably one of the biggest changes has been the way businesses use technology. Data from McKinsey shows that businesses accelerated their digitization by three to four years in the first four months of the pandemic. This adoption of new technology has not come without its teething problems, however, and this is especially true for businesses with large office contingents. These workers promptly switched to remote working in March 2020 and had to adapt to these technologies while working from home. Google data shows that…
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