The problem of trolls and general rudeness is something that many people would like to change about social networks and online interaction in general. Twitter is trying to curb abusive behavior on its service, but Microsoft has a more interesting approach -- it wants to people to embrace "digital civility" and to treat each other with respect and dignity online. With this aim in mind, the software giant has created a Digital Civility Index -- a new measure of people’s safety online and exposure to risks. Jacqueline Beauchere, Microsoft’s Chief Online Safety Officer, explains that: Last June, we conducted a…
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