IT decision makers look to AI to prioritize operational alerts

Faced with an abundance of alerts related to system status IT decision makers are looking to AIOps solutions -- combining big data and machine learning -- to differentiate between legitimate signals and inconsequential noise, according to a new report. The survey from hybrid IT management platform OpsRamp finds 68 percent have experimented with AIOps tools, and nearly three-quarters (73 percent) are taking advantage of AIOps capabilities to gain more meaningful insights into system alerts. Up to half of all incidents are recurring according to 51 percent of respondents, and 48 percent describe their current alert volumes as too noisy, too… [Continue Reading]