IT departments struggle to balance innovation against everyday operations

Everyday tasks, such as maintaining reliable operations, are outweighing more creative projects, such as leading innovation and supporting new digital business initiatives in IT departments according to a new study. The survey, carried out by IDG Connect, among over 300 IT decision makers, and commissioned by unified operations specialist Ivanti. finds that maintaining critical infrastructure and IT systems is the activity listed more than half (56 percent) of respondents as being expected of IT. After that, the most cited expectations are lowering IT spend (50 percent) and supporting more agile business processes (41 percent). The least cited expectations are enabling… [Continue Reading]