Digital communications strategies given a six year boost by COVID-19

The coronavirus crisis has led to many changes in working patterns. But what's its effect on the longer term strategies of businesses? Cloud communications platform Twilio surveyed over 2,500 enterprise decision makers globally to gauge the effect of the pandemic on their companies' digital transformation and communication roadmaps. It finds that COVID-19 has accelerated companies' digital communications strategy by an average of six years. 97 percent of enterprise decision makers believe the pandemic has sped up their company's digital transformation. "Over the last few months, we've seen years-long digital transformation roadmaps compressed into days and weeks in order to adapt to… [Continue Reading]