Will automation rule over human interaction thanks to the coronavirus?

Thanks to advancements in technology, the need for human interaction -- when you shop for groceries, book a taxi, order a takeaway or watch the latest blockbuster -- has gone from necessity to nice-to-have, with self-service checkouts, apps to order cabs and kebabs, and streaming services all examples of automation that have everyday use. Despite its influence on consumer behaviors, one of the perceived downfalls of automation is the limit it has on the reliance for humans to carry out certain tasks and jobs. A debate that has, and will, rage on for quite some time. But, with the current… [Continue Reading]