#DeleteUber campaign forces Uber to automate and speed up account removal process

After failing to participate in a taxi ban around John F Kennedy airport while protests against President Trump's travel ban went on, Uber found itself on the receiving end of a good deal of flak. The hashtag #DeleteUber spent a lengthy period trending on Twitter as people voiced their disapproval of what they see as a Trump-supporting company. Irked Uber users who did not like the idea of the company seeming to profit from the refugee and immigration ban were not just flashing the #DeleteUber hashtag around, they were acting on it. But attempts to delete accounts led to frustration,… [Continue Reading]