IT teams fall behind in automation

While businesses are focused on digital transformation to deliver greater efficiency and higher profits, IT teams themselves are falling behind the curve according to a new report. The survey from IT services and solutions provider Dimension Data shows that IT staff only spend 14.5 percent of their time on innovation and new projects. Automation is seen as a key enabler for optimized IT operations, but only 20 percent of surveyed companies say their IT operations are fully automated. Nine percent of organizations say the have no automation, 13 percent have limited automation, 32 percent have a medium level of automation… [Continue Reading]