We’ve already covered what businesses need to know about enterprise content management (ECM), so now it’s time to move on to another popular business tool: enterprise resource planning (ERP). ERP is business process management software -- typically consisting of a suite of integrated applications -- that allows an organization to manage its entire business and automate many back-office functions. It is designed to be used by larger enterprises -- often requiring dedicated teams to customize and analyze the data -- and integrates various facets of an operation, including sales and marketing, product planning, manufacturing and inventory management, making sure everything…
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