Major app crashes are a wake-up call for organizations to improve their app stability

Organizations in virtually every industry rely on apps to provide a critical part of the customer experience. When those apps prove to be unstable, end users can be impacted in ways that cause considerable consternation. Last year, a variety of major organizations suffered significant app crashes that resulted in serious disruptions, lost revenue and hurt reputation.  For example, London’s Heathrow Airport, one of the world’s busiest airports, experienced two simultaneous app failures that prevented departure boards from displaying accurate information and kept travelers from being able to check-in electronically, causing thousands of passengers to have their flight delayed or cancelled.… [Continue Reading]