Unplanned service interruptions lead to stress for engineers

Unplanned service interruptions which can include outages, operational overload, slowdowns in delivery, notification fatigue and other unanticipated events represent a major issue according to a new global survey of site reliability engineers (SREs). The study by digital experience monitoring specialist Catchpoint reveals that 49 percent say they have worked on an incident in the last week, while the same percentage state they have worked on outages longer than a day in their career. What's more these incidents are stressful, with 67 percent of SREs who feel stress after each incident not believing that their company cares about their well-being. "While… [Continue Reading]