Where do chatbots and virtual assistants feature in the future of healthcare?

The onset of COVID-19 has altered the way hospitals, establishments and companies functioned and the need to limit physical interactions has made it difficult for certain entities to cope. One of the worst affected industries has been the global healthcare sector, which lay at the forefront of the pandemic. The seismic increase in patient volumes directly translated into the multiplication of operations and patient care-related work. It became evident that hospitals were not equipped with the right tools or devices to handle the onslaught. Despite boosting hiring practices and increasing personnel, healthcare providers spread across 66 percent of the globe… [Continue Reading]