Ecommerce continues to be one of the most fast-paced and competitive global industries, with industry-watchers estimating that online sales will constitute a fifth of all retail sales worldwide by the end of 2022. As vendors strive to capture their share of market growth, they need to offer exceptional customer experiences that build loyalty and repeat revenue. However, delivering omnichannel excellence puts considerable pressure on infrastructure as site traffic increases and consumer expectations rise. At the same time, the sector is heavily targeted by cybercriminals seeking to disrupt, extort and damage online retail businesses. Consequently, striking a balance between operational efficiency,…
[Continue Reading]
Aucun commentaire:
Enregistrer un commentaire