BT is number one -- for broadband complaints

British Telecom, more commonly known as BT, is the top UK supplier for broadband. However, "top" doesn't always mean best, and in this case the point is proven. The London headquartered company is the subject of a new report. Regulator Ofcom is announcing its findings for the third quarter of 2016 and BT is number one for customer complaints, averaging a whopping 36 per-100,000 customers, a number that is almost double the industry average. BT-owned companies Plusnet and EE finished second and third on the same list, while Vodafone was tops on the mobile list with complaints, exceeding the industry… [Continue Reading]