They’re calling 2016 "the year of the chatbot". From diverse sectors such as dining, travel and retail, chatbots are increasingly being used for a variety of different purposes. This is part of a broad shift away from point-and-click based apps to chat-based user interfaces. Software development is no exception to this trend -- GitHub is credited with coining the term "ChatOps" back in 2013 when it created Hubot, its open source chatbot to help with DevOps practices. Initially designed as an integration with messaging apps such as Campfire, Hubot has since been starred over 11,000 times on GitHub, and a variety…
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