Under a quarter of businesses properly support knowledge work

Only 23 percent of knowledge workers say their organization is ahead of the curve in digital capabilities to support knowledge work according to a new survey. The study from iManage shows 68 percent of knowledge workers believe 'information contained in digital documents and files' is vital to their business. Respondents rate contracts, emails, and spreadsheets as the three most important sources of digital information. In addition 74 percent think knowledge work will be even more important to business in a post-COVID world. Improving employee productivity and collaboration is one of their organization's top goals according to 47 percent. Among the… [Continue Reading]