3 ways to move up the analytics maturity curve

It’s past time for companies to begin their digital transformation efforts in earnest. Those companies who have taken advantage of advancements in cloud computing via Artificial Intelligence technology have been able to enhance their customers’ experience, improve decision making and impact the bottom line. We can’t underestimate the impact customer experience  will have on revenue. For example, Forrester suggesting that 30 percent of companies will see declines in customer experience performance in 2018, which will translate into a net loss of a point of growth. Yet some companies still do not understand the urgency and potential benefits of digital transformation.… [Continue Reading]