The right and wrong ways to engage, unify and motivate a remote workforce: Big Brother need not apply

Pandemic "Work from Home Forever" journalism is taking us back to an era I thought we’d buried long ago: top-down, hierarchical management. For example, on April 18 The Wall Street Journal published "You’re Working From Home, But Your Company is Still Watching You," about the accelerating demand for various kinds of surveillance tools for bosses who don’t trust their remote employees. The piece reported 10X order-growth for keystroke-tracking software, applications that take continuous videos or intermittent screenshots of employees’ laptops, minute-by-minute productivity analyses, and file-divers that let employers dig undetected into remote workers’ hard drives. CNBC and NPR published similar dystopian "The Boss is Watching You"… [Continue Reading]